What Happens if You Miss Your PTE Exam?

May 23, 2025

Missing an exam is a situation every test-taker dreads—especially when it's an important one like the Pearson Test of English (PTE). Life can be unpredictable, and unforeseen events can derail even the most well-planned schedules. But what exactly happens if you miss your PTE exam? Can you reschedule? Will you get a refund? In this comprehensive guide, we’ll explore everything you need to know about missing your PTE Academic test and what you can do next.

What is the PTE Exam?

The Pearson Test of English Academic (PTE Academic) is a computer-based English language proficiency test widely accepted for studying abroad, immigration, and employment purposes. It evaluates your skills in Speaking, Writing, Reading, and Listening, and is recognized by thousands of universities and governments worldwide.

For more details on the test structure, visit the official Wikipedia page on the PTE Academic: https://en.wikipedia.org/wiki/Pearson_Test_of_English_Academic

What Happens if You Miss Your PTE Exam?

If you fail to appear for your scheduled PTE test, the consequences depend on your reason for missing the exam and how much notice (if any) you provide. Let’s break it down:

Scenario 1: No-Show Without Prior Notice

If you miss your PTE exam without rescheduling or notifying Pearson VUE in advance, you will forfeit your entire test fee. According to Pearson’s official policy:

❝If a test taker does not attend their scheduled exam and did not reschedule or cancel at least 14 full calendar days in advance, they will lose the full test fee.❞

In other words, there is no refund or credit, and you will have to pay again to book a new test date.

Scenario 2: Rescheduling or Cancelling in Advance

Pearson allows rescheduling and cancellations through your myPTE account:

  • If you cancel more than 14 full calendar days before your test: You will receive a full refund.

  • If you cancel between 7 and 14 calendar days before your test: You will receive a 50% refund.

  • If you cancel less than 7 days before your test: No refund is issued.

  • If you reschedule more than 14 calendar days before: Free of cost.

  • If you reschedule within 14 days: You’ll have to pay a fee.

For official and updated policies, refer to the PTE’s Cancellation and Reschedule Policy: https://www.pearsonpte.com/help-center

Scenario 3: Missing Due to Medical or Personal Emergencies

If you miss your exam due to serious illness, injury, or other exceptional circumstances (such as a family emergency), you may be eligible for a partial or full refund—but documentation is required.

Pearson may consider a refund or a free reschedule if you submit appropriate evidence such as:

  • A medical certificate

  • A police report

  • A death certificate (in case of a family emergency)

All documents must be submitted to Pearson within 14 calendar days from the missed exam date via their Contact Us page: https://pearsonpte.com/contact-us

Scenario 4: Technical Issues at the Test Center

If your exam was canceled or interrupted due to a technical issue at the testing center (e.g., power failure, computer malfunction), Pearson typically offers a free reschedule or full refund. You should receive an official email from Pearson with your options within a few days.

Scenario 5: Being Late to the Exam

Arriving late to your PTE test can also lead to missing it altogether. PTE test centers generally require you to arrive at least 30 minutes before the scheduled time for check-in. If you arrive late and are not allowed to enter the test room, it counts as a no-show, and your fee is forfeited.

Tips to Avoid Missing Your PTE Exam

To avoid the stress and financial loss of missing your PTE test, follow these tips:

  1. Double-check your test date and time


    • Confirm the time zone if you're booking in another region.

  2. Set multiple reminders


    • Use your phone, calendar apps, and alarms.

  3. Arrive Early


    • Arrive at least 30–45 minutes before your scheduled test.

  4. Keep Emergency Contacts Handy


    • Save your test center’s phone number in case you’re delayed.

  5. Have All Documents Ready


    • Don’t forget your passport or government-issued ID.

What to Do After Missing the Exam

If you’ve already missed your exam, don’t panic. Here are the steps to follow:

Step 1: Log in to your myPTE account to check your test status.
Step 2: Determine if you are eligible for a refund or reschedule.
Step 3: If eligible, submit documentation within 14 days.
Step 4: Book a new exam date as soon as possible to stay on track with your plans.

FAQ Section

  1. Can I get a refund if I miss my PTE exam?
    Only under specific circumstances like medical emergencies with proper documentation. Otherwise, the fee is forfeited.

  2. What if I get sick the day before the test?
    Try to reschedule if it’s more than 14 days away. If it’s closer, collect a medical certificate and contact Pearson as soon as possible.

  3. Can I retake the PTE test immediately?
    You can book your next available test slot right after the missed one, depending on test center availability.

  4. How much does it cost to rebook the exam?
    If you reschedule within 14 days of the exam, you may have to pay a fee. Check your myPTE dashboard for exact costs.

  5. Does missing the test affect my visa or university application?
    If your visa or admission deadline is approaching, missing the test can cause delays. Inform the relevant authorities and reschedule quickly.

Conclusion

Missing your PTE exam can feel like a major setback—but it doesn't have to derail your academic or immigration goals permanently. By understanding the PTE policies, knowing your options, and acting quickly, you can minimize the damage and get back on track.

And remember, preparation is key. That’s where Gurully.com comes in.

At Gurully, we help thousands of students prepare for the PTE exam with free mock tests, real-time scoring, and question-wise practice. Whether you need last-minute practice or a full-fledged test strategy, Gurully has you covered.

Start your preparation now at https://www.gurully.com/.

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